A couple of years ago, ALA came out with a campaign called "Libraries Change Lives." Librarians smiled, most of them knowing there's at least one story from their public service career where they know they really made a significant difference in someone's life. This week, Jonathan had two such experiences, and he was good enough to share the stories with me.
I wanted to let you know that last Friday, January 17th, I was training Phillip and we had two patrons come in to thank us for saving their lives. The first gentleman came in the morning and said that he was going through a rough patch, was homeless and thinking about taking his own life, but Kristin was able to connect him to the Crisis Center. From there the Center managed to help him get established with a job and an apartment.
The second man, named Rex, came in later in the afternoon and reported the same story. He reminded me that I connected him with the Crisis Center last December. It was less than 5 mins left until close and he walked in needing help because he was hungry and homeless. I called Crisis immediately and Rex said that they made him feel like he was a human being again, gave him a very nice hotel room for a couple of days, and eventually led him to a job and an apartment. Now he is back on his feet and doing very well.
I hope this story inspires you. Every job includes mundane tasks and challenging interactions that may leave you feeling unappreciated or bored with work. Jonathan's story reminds us why we're here. We are the community center that connects people with their history and their future, and sometimes their very existence. I can't think of a more noble line of work than public libraries.
Our first Friday open at Uptown saw 73 people walk through the door. Clearly there was a need to open our doors. Thanks to all of you who have worked to make that happen!
Barb
I am so grateful to work here with such caring and compassionate staff! Thank you all who go above and beyond each day to care for our community! <3
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