Thanks to Jason Rimkus for taking four hours of Opening Day footage and crafting a lovely 10 minute video. Bravo!
This week's Bright Spot nominations are extra special to me, as they are symbolic of what a wonderful staff KPL has and how lucky I have been to work with you all these past ten years. Don't ever lose sight of your true purpose or the extraordinary joy you bring to your community. I am so proud to have been part of this team and I wish you all the very best in your personal and professional lives.
This week's Bright Spots:
From Patty with an enthusiastic second from Jennifer K:
"I would like to nominate Donna Hermann for a "Bright Spot Award". Her dedication and commitment to everything she does as an Inventory Control Specialist at KPL are readily apparent. Watching her in action in the workroom makes me think of the Energizer Bunny. Donna contributes to making the Northside neighborhood library attractive and collections well organized for patrons. Her attention to detail is demonstrated by noticing occasional irregularities with labels and making inquiries, in case corrections are necessary. Donna also readily shares knowledge and IC tips and tricks with her team members and staff from other departments. We appreciate what she does for everyone!""I received a voicemail last week from a patron about Daisy's exceptional assistance and I think it needs to be shared. I had intended to pull out a few quotes to share, as the voicemail was over 2 minutes long, but I just couldn't do it. We so rarely get to hear about how much our service means to individuals in our community. So here is the text from her message:
Hi, my name is ---------------- and I was at the library and you have a young lady there named Daisy and you have a couple of ladies that's at the desk. I work more, Daisy work more with me than with them but they are great ladies. The reason why I call to tell you that is because, ma 'am, I have disability and I don't always know the computers and stuff, and this young lady got more patience than my own children to help me. She's such a beautiful, beautiful young lady, I just want to cry, because I never had a people like her and some of the rest of them up in there. Nobody took the time to show me that much favor, but she did. And I'm going to thank God for her and I want to thank you all for her for this being such a great blessing to me. When you realize that you got somebody who will help you and don't take advantage of you, it means the world to me. It means been struggling for a while but every time she stopped what she doing and she come and help me and some of the rest of them as well but I've worked more with Daisy so I just wanted to know her and her was the greatest greatest thing you could have did for some of us who have challenges and she tried to teach me how to do stuff so that I can learn myself. Even though I get it wrong, she helped me correct it and challenged me to try to do stuff myself and don't just rely on her all the time to do it for me. But she does it and she has patience to do it for me. So it warms my heart and I want you to know she's a jewel. She's such a jewel and thank you for hiring her. God bless you."
So that's all from me.
I wish you all the very best in whatever you choose to do.
And whenever you face adversity, Stand Tall and Do the Next Right Thing!
With great affection,
Barb
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