Bright Spot Special Edition

I received two Bright Spot nominations already this week, and I didn't want to delay getting well deserved recognition out in this week's blog, so here's a special edition:

This from Stephanie:
I would like to nominate Linda Noyce for the Bright Spot Award. She has been incredibly supportive not only of me, but of the Simmons and Uptown staff as we navigate many changes in a fairly short amount of time. She’s gone out of her way to be available to us and has worked multiple long days (and many split shifts) while continuing to oversee Public Services and her many other projects. Her enthusiasm and creativity has inspired me and helped me to get through a normally stressful change with the knowledge that someone has my and my team’s back. She is a true example of modeling what KPL strives for in our mission and goals.

This from Patty:

On behalf of my ADS colleagues at Southwest today, I nominate Brent and Max for their extraordinary commitment to serving patrons and staff by investigating and working to resolve an unusual challenge with our color printer.  Patrons were frustrated, and staff were diplomatically addressing these concerns while working with our wonderful IT professionals to determine the source of the problem. Multiple tests occurred; printing a Wis. DOR Form 1 was the culprit.  It worked fine with the black and white printer!  Their search for answers will continue.

Brent and Max are consistently knowledgeable, patient, and resourceful as they answer staff and patron inquiries, troubleshoot, and keep services running smoothly.  

Thanks to Stephanie and Patty for recognizing their co-workers.

And to Linda, Brent, and Max, thank you for living our KPL Staff Values every day through your collaborative spirit and compassionate professionalism! You are what makes KPL so great!