Wednesday, January 26, 2022

Bright Spots at Northside



Bright Spot Award nominations keep coming in!

From Patty:
Our positive and attentive colleague, Megan, also stepped up and helped at the blended desk yesterday. She monitored business at the desk and came over when needed during the morning shift while Janet and I were engaged with patrons. As you know, mask distribution was fast and furious! Megan also cheerfully offered to provide coverage at the desk while I was at lunch and during the period when I was working with Cathy P. to move mask boxes from the garage into the coat/locker alcove until about 2:30. She exemplifies the KPL values of teamwork and positive customer service. It was invigorating working yesterday and I appreciate everyone's positive and helpful approach to serving the community.

From Elliott:
Megan was a real hero yesterday! I was so glad she stepped in to help me at the desk while Patty was at lunch, and to help manage the phones, reference work, and mask distribution. Thank you so much Megan for stepping in and stepping up!




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