Just a little coworker love!
Moving into the ADS workroom I've gotten to listen to the staff here offer such excellent customer service over the phone to people with a variety of needs. I just have to call out what an amazing job Emily and Amy are doing with phone reference and readers advisory. I am amazed at some of the calls I listen to them navigate and they both do it with such kindness, respect, and pleasantness - even when having to tell a patron what they are looking for is unavailable. I can't help but brag on them both a little extra right now!
Way to go Emily and Amy!
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