There are also committees in SHARE and our staff are taking leadership roles. Sean Murphy has been persuading the Circulation Committee to adopt Family Cards (linked accounts) so we can restore that option to our patrons. The decision should come to council soon and we'll be voting YES!
Also on the next council agenda is discussion of a pre-registration system where patrons can fill out their forms online before visiting or before they approach a service desk. The information they type will simply need to be verified with their ID. This, of course, will be completely optional for patrons, but for those people new to the community who find us online and want to avoid a longer wait at a service desk on their first visit, this will be a welcome option. Seattle Public Library has been offering this for many years.
Anne is participating in the SHARE Customer Experience committee and we are getting ready to switch our phone notifications to an automated voice system to let people know their holds are ready for pickup or items may soon be due. The other SHARE libraries have been using this for a while and have no complaints.
There's some frustration with our drivers license scanners when using them for new patron registration. Not all fields transfer in correctly. We'll continue to work out the bugs with those.
For those of you who work with the online catalog, you will soon see the "Database" tab removed from the search field. Apparently, the search results were pretty wonky.
That's a quick summary- we'll continue to keep you informed as our new consortium moves forward!
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