Delivery Moving to Circulation

Beginning April 3 (no fooling!) we're moving responsibility for Delivery back to Circulation. Delivery, including the van,  will now be housed @SW. Here's why the change is necessary and a win-win proposition for everyone involved:

• Outreach currently manages Bookmobile, Deposit Collections, Home Delivery, Lobby Stops, Outreach Programs, and has a whole lot more on their list of library-related service they want to do! That's a lot for a little department. 
• Scott used to manage Delivery as Team Leader in Outreach. His background is in logistics, so it was the perfect fit. Scott cannot return to Outreach due to health challenges. Outreach activities are strenuous, no matter what position you hold, and the requirements are just too much for Scott right now.
• We cannot afford to hire an additional Team Leader for Outreach. Outreach can do without a Team Leader if we remove Delivery from their responsibilities.
• Scott is skilled in Delivery logistics.
• Scott is very willing to handle Delivery for us.
• So Delivery is following Scott to SW, where he's been in a temporary position since he returned from medical leave. 
• Sean benefits from Team Leader support @SW. SW Circulation is a large staff handling 60% of our total circ activity. It makes sense to have a Team Leader there. With automation coming to SW shortly, extra leadership will be very helpful in that transition period.
• KPL's strategic plan calls for pushing resources toward direct patron service. Outreach will now have more time to focus on growing their services.
• By moving delivery to SW, we can reduce the time it takes to accomplish delivery by 30 minutes per day.

Additionally, I have asked Scott to take on a role of Ergonomics Officer for the library. He will be working with Michelle to organize and provide ergonomic training to all our staff in order to prevent work-related injuries.

Jill will be working with Scott to finalize a new delivery schedule where SW is home. This may affect the time the van reaches your location. They will be sure to communicate out to you with new expected times.

Brandi will be returning to Admin full time beginning April 3, when she will take on her new position as Communications Specialist. All questions about Outreach will need to go to Jill. All questions about Delivery will need to go to Scott.

Please join me in thanking Brandi for her tremendous support to Outreach during this transitional period!

Barb