News for the week

Thanks again to Brandi and Aaron for delivering pretty new t-shirts and polo shirts for us to wear. Some of you have wondered whether you can have both types of shirts. The purpose of the polo shirts is to provide easy visual identification of managers. Say, for instance, a family walks into the Youth and Family Services section of the library at Southwest and has a concern about the program they are attending. Heather's gray polo shirt is a visual cue that she is the department manager and the person to whom they should voice their concern.

We have great news from our SE Wisconsin training consortium. They will be offering access to an online version of the training we received from Ryan Dowd , author of Librarian's Guide to Homelessness, in 2020. It was definitely the favorite CE opportunity we've offered to staff so far, and now our newest staff will have the opportunity to learn from Ryan online. It will also be a great time for a refresher for seasoned staff.

We'll be sending out a little something for the holidays to each of you. Look for that Monday.

This week I received two nominations for the Bright Spot Award.
This from Martha:
"I nominate Linda Hinderliter for this weeks bright spot.  Two kids at Uptown just asked where she is this morning.  They love Linda!"

This from Heather:

"Rosa demonstrated excellent judgment and compassion while helping a teen who was in a difficult situation. Thanks to her, we have one more person who knows that KPL is a safe place with staff that really cares about the well-being of their patrons." 

I'll be out of the library from December 24th through January 2nd. (back the 3rd). Rob and Linda are your contacts for big issues while I'm away.
I wish you all a very lovely holiday surrounded by those you love. May the New Year bring you joy and prosperity!
Barb