The city will hold another shredding day on Saturday, October 26th from 9am to 1pm in the NS and SW parking lots and at the Kenosha Water Utility on Green Bay Rd.
Interesting article about academic libraries and how "reinvention" isn't necessary. From the text: "92 percent of the college students surveyed in a 2015 study, for example, said they preferred paper books to electronic versions. (Plus, a growing body of evidence shows that physical books and papers are more conducive to learning than digital formats are.)"
A good reminder to those on the service desk, this short article about the value of admitting you don't know. People don't mind that you don't know as long as you're willing to find out what you don't know and ultimately solve their problem. Just saying I don't know without any follow through is not acceptable. And people have developed a real nose for when they're getting the run around. So don't be embarrassed. Find out, follow through, and you'll be ready for that question next time.
This week's Bright Spot goes to Frankie Narvaez Vega, our outstanding Custodian at Uptown Neighborhood Library. Frankie left this note for staff this past week:
Appreciate the Team
Good Morning,
Just wanted to say Thank you to the teams at KPL, I have been getting complements on my work . It gives me encouragement and it is appreciated . As a small token i setup some flowers by the main desk at uptown. Enjoy them and have a great week.
Best regards
Frankie
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